Thursday, January 22, 2009

Are Your Agency Employees Blogging? Should you care?

Your employees might just be inadvertently representing your agency while bouncing around on any of several social networks (LinkedIn, MySpace, etc.). Does your insurance agency need a policy regarding blogging, 'Facebooking' or Tweeting on Twitter? The New York Times seems to think they need one, and here it is:

* Don't specify your political views. This includes joining online groups that would make your political views known.
* Don't write anything you wouldn't write in The Times on your profiles, a blog, or as commentary on content you share.
* Be careful who you 'friend'. Since this is a tricky subject, The Times suggests that its reports "imagine whether public disclosure of a 'friend' could somehow turn out to be an embarrassment that casts doubt on our impartiality."
* Using email addresses found on social networks to contact individuals is fine but the standard rules apply: treat the person fairly and openly and don't "inquire pointlessly into someone's personal life."
* The Standards Editor must be consulted before contact is made with a minor.

A complete article about the NY Times and their social networking policy can be found at Econsultancy (head up courtesy of WOMMA).

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